Elliot Byte is committed to providing you with high-quality outdoor and travel products. If you are not completely satisfied with your purchase, we want to make the return process as easy as possible. Please read our Return and Refund Policy carefully.Return Eligibility
To be eligible for a return, the following conditions must be met:
To initiate a return, please email us at [email protected]. Include the following information in your email:
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.Refund Processing
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow a few days for the refund to appear in your account.Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.International Returns
For customers outside of our main shipping area, please note that you may be responsible for additional shipping costs and potential customs fees on returned items.Thank you for shopping with Elliot Byte! Your satisfaction is our priority.
To be eligible for a return, the following conditions must be met:
- Items must be unused and in the original packaging.
- Returns must be requested within 30 days of receiving your order.
- Proof of purchase is required.
To initiate a return, please email us at [email protected]. Include the following information in your email:
- Your order number.
- A description of the item you wish to return.
- The reason for the return.
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.Refund Processing
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow a few days for the refund to appear in your account.Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.International Returns
For customers outside of our main shipping area, please note that you may be responsible for additional shipping costs and potential customs fees on returned items.Thank you for shopping with Elliot Byte! Your satisfaction is our priority.